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PRIVACY POLICY

Effective date: 27.01.2023

 

Welcome to www.alchemis.me (the “Website” or “Site”). This website is operated by ALCHEMIS.ME LTD, a company incorporated and registered under company number 15080947 at 128 City Road, London, EC1V 2NX, United Kingdom (hereafter referred to as “Alchemis,” “we,” and “us”).

We are committed to protecting your privacy and security and want you to understand how we collect, use, and share data about you. The following Privacy Policy outlines how we use, maintain, protect, disclose, and process personal information that we obtain through www.alchemis.me.

By using the website (or clicking to accept the Privacy Policy when this option is made available), you agree to be bound by the Policies and Terms of Service provided on this Site. If you disagree with the Privacy Policy, please immediately stop using the website.

To support our evolving business and address any upcoming laws and regulations, the following Privacy Policy and Terms of Use are subject to change at any time without notice, at the sole discretion of the Site operator. Please visit the website regularly for updates. Any changes made to the Privacy Policy or Terms of Service after an order has been placed only affect that order if we are legally required to make the change.

When you submit information to us or visit any of our Sites, we use it in an ongoing nature to ensure you receive the information or purchases you’ve made with us, to deliver relevant future content via our e-mail newsletters, to track how much you use our Sites or services, and to make future offers through our company or any other company that is involved in delivering your purchases, bonuses, or content. By giving us your contact information, you are granting us the right to contact you in any manner necessary, at our discretion, for ongoing personal and professional development. You can unsubscribe from our e-mail newsletters by clicking the unsubscribe link at the bottom of our e-mails.

 

DATA COLLECTION & PURPOSE

We collect your e-mail address upon submission and some limited Site engagement information to improve our service offer and user experience (UX) and contact or advertise to you later. For example, suppose you register for a webinar. In that case, your contact information is used to reserve your seat, track your preferences, and keep you informed about the event and related personal development content offers until you unsubscribe or ask for your data to be removed.

You can engage in many activities as a Site visitor without providing personally identifiable information. For example, you only voluntarily disclose the personally identifiable information (e.g., your e-mail address or phone) required for registration for a session or other direct engagement, such as signing up for a webinar or a sweepstake.

When using our Site, our authorized technology services provider collects usage data, which does not provide any personal identification information, such as the device type used to access the website and the routing information to improve the user experience and service provision by studying Website traffic and functionality patterns. Usage data includes:

  •  Internet Protocol (IP) address of computers accessing the Site
  •  Web page requests
  •  Referring web pages
  •  Browser used to access the Site
  •  Time and date of access

 

COOKIES

Alchemis only uses cookies on your browser upon consent, as we respect your choices; however, the full functionality of our website may be impaired with this setting and impact your online user experience. Passive user activity tracking tools like cookies, Facebook pixels, and Google Analytics gather Site visitor data, including the device’s location used to access the Website, IP address, internet service provider, date and time of access, and the traffic origin. Alchemis does not tie the data to any personally identifiable information or store cookie or usage tracking data on its servers. Any data collected via cookies, pixels, or web beacons is processed via Kajabi, Google Analytics, and Meta. We only use such data to administer, protect, and improve our Site and systems, identify user preferences and server problems, and advertise on other online platforms.

You always have the option to set your browser preferences to notify you whenever a cookie request is sent, and you can refuse cookies entirely. Furthermore, you may prevent Google from collecting the data generated by the cookie and relating to your Site use (including your IP address) and from processing this data by downloading and installing the Browser Add-on. Opt-out cookies prevent future information collection when you visit this website. To prevent Google Analytics from collecting data across several devices, you must opt out of all devices you use. Click here to set the opt-out cookie.

For your convenience, we will send you ongoing e-mail communications that may be relevant to you when you provide us with your contact details. If you wish to stop receiving such communications, you can unsubscribe anytime. For any queries or concerns, please get in touch with us at [email protected].

By using our Sites and submitting your information, you agree to these terms without exception, including waiving your rights to participate or initiate any class action complaints.

 

INTAKE FORM

When registering for a session, we collect personal information through an intake form to prepare the session for you. Any information provided on this form is strictly confidential. Your information will be stored for up to 200 days after it is no longer required to provide you with the services. Your information may be retained for extended periods for reporting or record-keeping following applicable laws. The information which does not identify you personally may be stored indefinitely. Any data collected during the session is anonymized for service improvement analysis purposes and remains private and confidential to protect your identity. Information is kept only as long as necessary.

Any data collected via the intake form solely serves the purpose of providing clients with the best possible therapy session. Therefore, it is not shared or stored on our devices and is deleted within one year of collection.


PAYMENT GATEWAYS

The information you provide when making a purchase or an online donation is shared with the relevant payment processors, financial gateways, and your credit holding company to authorize payment, refunds, or other similar requests.

 

POLICY EXCEPTIONS

We will release specific information about you or your account upon legal request to comply with any valid lawful inquiry or process you may be involved in (e.g., a search warrant, subpoena, statute, or court order). In addition, under the extenuating circumstances of a security breach, we will release the required information for further investigation. These terms are governed by and construed under the laws of England & Wales. Any mediation is subject to a U.K. court.

 

SECURITY

Your information’s security is important to us. This “Site” utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have provided to us. However, because we cannot guarantee the security of the information you provide, you must access our service at your own risk.

Alchemis is not responsible for the performance of websites operated by third parties or your interactions with them. Therefore, when you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

 

CONTACT

Should you require assistance executing your Rights concerning the Privacy Policy or have any queries, concerns, or suggestions, please get in touch with [email protected].